Site:
The company operating through the website www.fleurdoreeparfums.com for sales purposes, representing Mine Kılınç Özgüç (Fleur D’orée Parfums) with all rights and obligations under the laws of the Republic of Türkiye.

User:
A person who voluntarily registers on the site by filling out the registration form, creates a username and password to access and edit their information, and whose information has been approved by the site.

Username:
A valid email address specified by the user during registration.

Password:
A sequence of letters, numbers, and symbols created by the user and known only to them, used to protect user information and access the system.

Important Note:
The site never knows users’ passwords. Passwords are encrypted and stored securely on the site’s servers. If a user forgets their password, the site is only responsible for providing a new temporary password.

Collection and Use of Information

To associate collected information with a specific user, the user must log into the system using their username and password. User information is categorized into three groups:

• Personal Information

• Site Usage Information

• Order Information

1. Personal Information

During registration or when updating personal details, the system stores only the information voluntarily entered by the user in required fields (such as name, surname, contact information, and socioeconomic information).

2. Site Usage Information

Information such as pages visited, products viewed, and products added to the cart is collected and stored to improve services and for statistical purposes.

3. Order Information

When placing an order, users may be asked to provide delivery address details, invoice information, and credit card information if payment is made by credit card.

Users may voluntarily choose to save address and invoice information for future purchases.

Important Note:
Credit card information is never stored in the system. When necessary, requested credit card information is transmitted securely via encrypted connection (see Security Policy) directly to the bank processing the transaction.

None of the information voluntarily provided by the user or collected by the system is shared with any institution, organization, individual, entity, or affiliates outside the site.

Important Note:
Although www.fleurdoreeparfums.com uses the latest security technologies to protect user information, it accepts no responsibility for technological theft or illegal access attempts. Legal action will be taken against unlawful access to data; however, the site does not legally guarantee absolute protection of user information.

Internet Links

Although the general policy is not to include links to other websites, links may occasionally appear on www.fleurdoreeparfums.com. These links open in separate browser windows. The privacy policy of www.fleurdoreeparfums.com does not apply to external sites. Users are responsible for reviewing the privacy policies of visited websites.

Surveys

The site may occasionally conduct surveys to understand general user opinions. Survey responses are not associated with individual users and are collected only through general statistical methods. Users always have the right not to participate.

www.fleurdoreeparfums.com reserves the right to modify this privacy policy at any time, provided users are informed.

SECURITY POLICY

This document explains the security policy of www.fleurdoreeparfums.com.

www.fleurdoreeparfums.com places great importance on protecting user information.

Communication Security

Data exchanged between the user’s computer and the www.fleurdoreeparfums.com system is protected using 256-bit SSL encryption, the current standard for electronic commerce.

Important Note:
SSL encryption protects transmitted data between the user’s device and the site’s systems. However, full SSL protection requires that the user’s browser supports 256-bit SSL encryption. Modern browsers such as Google Chrome, Internet Explorer, Firefox, Yandex, and Opera support this service.

Users are responsible for checking whether SSL encryption is active. On secure pages, a lock icon appears in the browser window, and users may inspect the SSL certificate by clicking this icon.

Important Note:
Users should never send personal or financial information to www.fleurdoreeparfums.com via email or telephone. If such a request is received, users should report the individual requesting the information to customer service immediately.

Storage of Information

www.fleurdoreeparfums.com does not store users’ financial information on its systems. If an order is completed via credit card, the entered credit card information is encrypted using SSL and securely transmitted to the bank. The information is not recorded and cannot be viewed or stored by www.fleurdoreeparfums.com or its business partners.

To identify users and facilitate site usage, certain personal information may be stored in the system. Storage of such information depends entirely on the user’s consent. Users voluntarily provide this information through relevant fields on the site (for example: name, surname, address, phone number). This information is never shared with any individual, institution, organization, or group.

Important Note:
Although the latest security methods are used to protect stored user information, no responsibility is accepted for illegal access or cybercrime-related theft of information due to increasing technological threats. However, www.fleurdoreeparfums.com undertakes to pursue all necessary legal procedures.

The information contained in this document describes the security policy of www.fleurdoreeparfums.com. The company reserves the right to modify this security policy at any time, provided users are informed.

COOKIE NOTICE

This Cookie Policy (“Policy”) applies to websites and mobile platforms operated by Mine Kılınç Özgüç (Fleur D’orée Parfums) (“Fleur D’orée Parfums”) and explains the principles regarding cookie usage.

What is a Cookie?

A cookie is a small piece of data placed on devices (computer, smartphone, tablet) to ensure websites or mobile applications function properly, improve user experience, optimize the site, and provide more relevant, personalized advertising and content.

What Types of Cookies Do We Use and Why?

Session Cookies

Temporary cookies stored on your device until you leave the website.

Persistent Cookies

Cookies that remain on your device’s hard drive for a longer period.

Essential Cookies

Necessary for the website to function properly and allow users to navigate and use features. These cookies are anonymous.

Functional and Analytical Cookies

These cookies remember your preferences and behaviors, including survey responses and cookie consent choices. They help optimize the website and analyze how visitors use it. Processing of such data is subject to the Fleur D’orée Parfums Personal Data Processing and Protection Policy and www.fleurdoreeparfums.com.

Commercial Cookies

Used to provide products/content similar to users’ interests and preferences and to improve user experience through more personalized advertising.

We do not use data collected through cookies to identify users personally. Cookies are not used for purposes other than those stated in this Policy.

Is Cookie Usage Mandatory?

Accepting cookies is not mandatory for using our website, but it provides a better user experience. You may delete or block cookies other than essential cookies; however, some parts of the website may not function properly.

How Can I Control Cookies?

You may delete and/or block cookies at any time. Existing cookies on your device can be deleted, and your browser settings can be adjusted to block cookies. You can locate the relevant settings by using the “Help” function in your browser.